Must returning volunteers complete the Volunteer Standards of Conduct (VSC) training again?

Returning volunteers are indeed not required to complete the Volunteer Standards of Conduct (VSC) training again each year, but it is strongly encouraged for them to review the material. This approach balances the need to keep volunteers updated on their responsibilities and ethical standards while acknowledging their prior training. The review helps reinforce the importance of the VSC to maintain a culture of compliance and quality service at the VITA/TCE sites.

By encouraging returning volunteers to review the VSC, organizations can ensure that volunteers stay aligned with their mission and understand any changes in guidelines or procedures that may have occurred since their last training. This strategy helps maintain a high standard of service without the redundancy of requiring full retraining for those who are already familiar with the VSC.

The other options imply that all returning volunteers must undergo additional training or testing without recognition of their previous experience and knowledge, which isn’t necessary under the guidelines set forth by the VITA/TCE programs. The focus is on ensuring volunteers are informed and compliant while respecting their time and prior commitment to the program.