What is a primary responsibility of a site coordinator?

The primary responsibility of a site coordinator is to recruit and supervise volunteers. This role is crucial in ensuring that the VITA/TCE site operates efficiently and effectively. The site coordinator is tasked with attracting qualified individuals to volunteer, then providing them with the necessary training and support to properly assist clients with their tax preparation needs. By managing the volunteer team, the site coordinator helps maintain a high standard of service and facilitates a positive and productive environment for both volunteers and clients.

In addition, while reviewing tax returns for accuracy, handling taxpayer complaints, and preparing tax returns are important functions within the VITA/TCE program, they are often carried out by volunteers or other designated personnel rather than the site coordinator. The coordinator's emphasis on recruitment and supervision allows for a robust team capable of addressing the various aspects of tax preparation assistance.