What is the purpose of training resources provided by the IRS?

The purpose of training resources provided by the IRS is to equip volunteers with the necessary knowledge and skills to effectively assist taxpayers. This training encompasses a broad array of topics beyond mere tax law changes, focusing on practical skills needed in real-world situations. Volunteers learn about tax preparation processes, ethical responsibilities, and how to interact effectively with clients, ensuring that they can provide accurate and helpful tax assistance.

By developing a well-rounded understanding of both tax legislation and the nuances of taxpayer interaction, the volunteers are better prepared to assist various demographics, including low-income individuals and the elderly. This comprehensive training fosters a greater confidence among volunteers, which is critical in providing high-quality support to taxpayers who rely on these services for their financial well-being.