What should a site coordinator do if they identify incorrect information on a tax return?

The correct course of action for a site coordinator upon identifying incorrect information on a tax return is to correct the errors before submission. This is essential because submitting a return with inaccuracies can lead to a variety of issues, including delayed processing, potential penalties for the taxpayer, and complications with the IRS. Ensuring that the return is accurate aligns with the mission of the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs, which strive to provide reliable and quality tax preparation services.

By correcting the errors beforehand, the site coordinator helps maintain the integrity of the filing process and protects the clients’ financial interests. It also fosters credibility and trust in the services provided by the VITA/TCE programs, encouraging clients to seek assistance in the future if needed. Accurate and thorough service is vital in building a positive reputation for volunteer programs that serve vulnerable populations.