What should volunteers familiarize themselves with regarding taxpayer rights?

Volunteers should familiarize themselves with the Taxpayer Bill of Rights because it outlines the fundamental rights that taxpayers have when dealing with the IRS. This knowledge is essential for volunteers to ensure that taxpayers are treated fairly and have their rights respected throughout the tax preparation process. Understanding these rights enables volunteers to assist taxpayers more effectively, addressing any issues that may arise and empowering taxpayers to make informed decisions about their tax situations.

While knowledge of IRS audit procedures, the process for filing appeals, and state tax regulations is also beneficial, focusing on the Taxpayer Bill of Rights provides a foundation of understanding that directly supports taxpayer advocacy. Familiarity with these rights helps volunteers to communicate critical information to taxpayers, fostering trust and transparency in the tax preparation experience.