What type of training do VITA volunteers receive?

VITA volunteers receive training that includes tax law, software use, and ethical standards to ensure they are adequately prepared to assist clients with their tax preparation needs. This comprehensive training covers essential tax topics, enabling volunteers to understand the relevant tax forms and regulations pertinent to the specific clientele they will serve, which often includes low-income individuals and families.

Additionally, training on software use equips volunteers with the skills necessary to navigate tax preparation software effectively, ensuring accurate submissions. Ethical standards training ensures that all volunteers understand the importance of confidentiality and integrity when dealing with sensitive financial information, which is crucial in maintaining trust with clients.

Other options suggest training that is not relevant to the primary goals and responsibilities of VITA volunteers. For example, no formal training would leave volunteers unprepared and potentially lead to mistakes in tax preparation, while training in sales and marketing techniques or advanced financial analysis is outside the scope of what VITA volunteers are required to do. Thus, the correct answer reflects the holistic approach taken to ensure VITA volunteers are well-prepared and ethical in their service.